Productivity vs efficiency | Robert Kugel

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Transform your accounting with automated AR. Insights by Robert Kugel, executive director and head of research at Ventana Research.
Transform your accounting with automated AR. Insights by Robert Kugel, executive director and head of research at Ventana Research.
Improving efficiency is doing the best you can with what you have. Improving productivity is using technology to restructure how work is done to increase overall performance. Robert Kugel, executive director and head of research at Ventana Research, now part of ISG, dives deep on continuous improvement in the AR discipline.