At Gregory Poole Equipment Company, they understand the importance of efficiency in financial operations. When the company faced challenges with eInvoicing and eStatements, the team turned to Billtrust for a comprehensive AR automation solution. The results have been transformative for our business.
Improved cash application and DSO reduction
Before implementing Billtrust, Gregory Poole’s cash application process was cumbersome, involving eight accounts receivable (AR) clerks.
With Billtrust’s innovative accounts receivable software solutions, the equipment dealer streamlined their operations, reducing the number of accounts receivable (AR) clerks to just three.
This optimization led to a significant reduction in days sales outstanding (DSO) from 36 days to 31 days. Their CFO was thrilled with these results, as they translated directly into improved cash flow and financial health for our company.
Seamless invoicing and payment process
Billtrust’s system enables invoices and statements to be sent out the day after Gregory Poole’s accounts receivable transactions are processed.
Customers receive their invoices promptly via email, with the option to view and pay directly from their inbox. This convenience has not only simplified the equipment dealer’s billing process but also made it easier for their customers to make timely payments, enhancing their overall experience.
Exceptional customer service and support
One of the standout features of Billtrust is our exceptional customer service. The team at Gregory Poole has a dedicated account manager who assists them throughout each step of the process, ensuring a seamless experience. Whether it’s addressing current needs or anticipating future challenges, Billtrust’s support team is always ready to help, making the transition and ongoing use of our unified AR platform smooth and efficient.
Why choose Billtrust?
Gregory Poole Equipment Company highly recommends Billtrust to other businesses looking to enhance their invoicing and payment processes.
The ease of doing business with Billtrust, coupled with our top-notch customer service and effective AR automation software solutions, has made a significant difference in their accounts receivable operations. If you’re looking to achieve similar improvements in your order to cash goals, Billtrust is the partner you need.
Experience the benefits of Billtrust for yourself. Improve your cash flow, reduce administrative overhead, and enhance customer satisfaction with a solution that works. Contact a Billtrust expert today to learn more about how their eInvoicing and eStatements can transform your business operations.