Collection Best Practices in Uncertain Times

Upcoming Webinar

  • Date: May 28, 2025
  • Time: 2:00-3:00 PM EST

In today’s volatile business environment — shaped by geopolitical tensions, post-pandemic shifts, and mounting financial pressures — credit and collections teams are facing new challenges. How can you adapt and thrive?

Join us for an exclusive webinar with internationally recognized expert Melanie Morcelle, Executive Vice President at Creditors Adjustment Bureau (CAB). Melanie will explore how collections professionals can navigate instability with proven strategies to protect cash flow, overcome disputes, and strengthen negotiation tactics.

During this session, you’ll learn:

  • How to reassess and optimize your credit and collection processes
  • Key objectives to focus on during economic turbulence
  • Practical negotiation strategies to improve recovery rates
  • How updated credit policies can impact cash flow and reduce risk
  • Where AI and technology can support collections efficiency

Don’t miss your chance to benchmark your collections practices — and identify areas for improvement — with guidance from one of the industry's most respected voices.

Meet Our Speaker:

Melanie Morcelle Photo

Melanie Morcelle

Executive Vice President, Creditors Adjustment Bureau (CAB)

Melanie Morcelle is a global business process leader with over 20 years of experience in the Order-to-Cash (O2C) and BPO space. An internationally recognized speaker, published author, and industry expert, Melanie partners with companies worldwide to optimize collections practices in today’s post-pandemic and uncertain economic landscape. She also advises on leveraging AI to drive efficiency, strengthen revenue cycle management, and enhance customer success.