The strategic value of order-to-cash best practices

The order-to-cash process is often overlooked and under-leveraged as an opportunity to drive business efficiency, increase cash flow and strengthen customer relationships.

Companies that approach this process with strategic goals in mind gain considerable advantage over those that do not. While it’s important for a business to recognize the opportunity to reduce costs involved in the order-to-cash process, the benefits go much further.

Take a moment to think about your company’s invoices and ask yourself these questions:

• Are more of your customers wanting new ways to receive invoices and pay them?
• Do your invoices create clarity, eliminate customer confusion and reduce time-to-payment?
• How rapidly are your invoices delivered via mail or web-based systems? How might that enhance your access to working capital?
• Is your company efficient at applying payments once received? Is there too much manual effort involved?
• Are you making it easy for your customers to do business with you?

By taking the proper steps, businesses can transform their order-to-cash process and realize the strategic advantages that come from invoicing, including enhanced customer service, personalized messaging for upselling, increased brand loyalty and an improvement in days sales outstanding (DSO). 

Download the eBook to learn more about the value of strategic order-to-cash best practices.