Sub-Processors
Effective Date: February 20, 2020
Revised Date: October 23, 2024
See sub-processors by Billtrust product below.
Billtrust Collections
| Sub-processor | Country | Purpose |
|---|---|---|
| AWS, Inc. (Amazon Web Services) | Ireland, U.S.A. | Cloud Data Storage, Hosting Providers |
| IPEX | Belgium | Print Mail Partner |
| MessageBird | Netherlands | SMS Services |
| Paragon | Netherlands, U.K. | International Print Services |
| Pendo | U.S.A. | Application Analytics |
| Salesforce | U.S.A. | CRM Software |
| Speos | Belgium | BE Print Partner |
| Sub-processor | Country | Purpose | Product(s) |
|---|---|---|---|
| Adyen N.V. | Amsterdam | Payment Processor | Billing and Payments |
| AR Service Company BV | Netherlands | Managed Services | Order2Cash |
| AWS, Inc. (Amazon Web Services) | U.S.A. Germany and Ireland | Cloud data storage, Hosting providers (e-Invoicing & e-Contract Signing services) | Billtrust Platform, (Collections, Credit 2.0, Cash App, Account Management API, BPN, Supplier Payments), eCommerce, Order2Cash |
| Babelway SA | U.S.A. | Tool for automating data flow | BPN, BPN Invoicing |
| Bancorp | U.S.A. | ACH+ Banking | BPN |
| BCC Software | United States | Print Mail Partner | Billing & Payments |
| Beam/Jumio | U.S.A. | Fraud Detection and Transaction Monitoring | Billing & Payments, BPN |
| Bluewave Marketing | Belgium | Wi-Fi Telecom Operator | Billtrust Collections (Formerly iController) |
| Broadridge Output Solutions Inc. | United States | Print Mail Partner | Billing & Payments |
| CM Telecom BV | Netherlands | SMS service (mostly/only subject to e-Contract Signing service) | Order2Cash |
| CRion NV | Belgium | Support | Order2Cash |
| DataDog | U.S.A. | Monitoring and Alerts for Payment Issues | Billing & Payments |
| Datapipe (Rackspace company) | U.S.A. | Hosting services management and data center | Billing & Payments, Credit Core, BPN, BPN Invoicing, Vuebill/Waypoint |
| dBasics BV | Netherlands | Integration services | Order2Cash |
| DocuSign | U.S.A. | Customer credit applications | Account Management API, Credit App 1.0 and 2.0, Billtrust Collections (Formerly iController) |
| EIPP | Chennai, India | Invoice Keying for AP networks | BPN |
| Equifax | U.S.A. | Credit Reporting Agency | Credit Platform |
| Exact Online | Belgium | Invoicing system | Billtrust Collections (Formerly iController) |
| Experian | U.S.A. | Credit Reporting Agency | Credit Platform |
| FIS AvantGuard, LLC (Sunguard, Worldpay Inc., Vantiv) | U.S.A. | Collections Partner and Payment Gateway | Collections, Vuebill/Waypoint, Billing & Payments, BPN |
| Fiserv, Inc. (First Data Merchant Services -CardConnect, LLC, BluePay Processing, LLC | U.S.A. | Payment Gateways | Billing & Payments |
| Flexential Colorado Corp. (formerly ViaWest, Inc.) | U.S.A. | Datacenter | Billing & Payments (DR), Vuebill |
| GIACT | U.S.A. | Consumer bank account validations | Billing & Payments, BPN |
| International Direct Response Services (IDRS) | Canada | Print Mail partner | Billing & Payments |
| Interworks BV | NetherlandsNorth Macedonia | Integration services | Order2Cash |
| Intrado (formerly West Interactive Corporation) | U.S.A. | IVR service for payments | Billing & Payments IVR, Vuebill/ Waypoint, IVR |
| IPEX | Belgium | Print Mail partner | Billtrust Collections (Formerly iController) |
| IT Solution Factor | Poland | Professional Services | Order2Cash |
| JIRA (Atlassian) | U.S.A, Netherlands, Belgium | Development ticketing system, Support Tools | Billtrust Platform, Billing & Payments, Credit, Cash App, Billtrust Collections (Formerly iController), Order2Cash |
| KPN Corporate Market | Netherlands | Hosting providers (e-Invoicing & e-Contract Signing services) | Order2Cash |
| LeanData | United States | Data Manipulation tool | Billtrust Platform, Billing & Payments, Credit, Cash App |
| Lockstep | United States | AR & Collections Automation Software & Accounting | Billing & Payments |
| Looker HA | U.S.A. | Reporting & Dashboard Tool | Billtrust Platform |
| Mailchimp | Belgium | Email marketing service | Billtrust Collections (Formerly iController) |
| Mailstreet BV | Netherlands | Print Mail partner | Order2Cash |
| MessageBird | Netherlands | SMS Services | Billtrust Collections (Formerly iController) |
| Microsoft Corporation (Microsoft Azure) | U.S.A. | Hosting services and Datacenter | Cash App, BPN |
| MongoDB Atlas | U.S.A. | Database storage | Billtrust Platform, (Collections, Credit 2.0, Cash App, Account Management API, VCC, BPN, Supplier Payments) |
| Onguard BV | Netherlands | Collections | Order2Cash |
| Paragon | Netherlands, U.K. | International print services | Billing Platform, Billing & Payments, Order2Cash |
| Pendo | U.S.A. | Analytics and usage data for our applications | Billtrust Platform, Billing & Payments, Credit, Cash App, Billtrust Collections (Formerly iController) |
| PIWIK Pro | Poland | Privacy-focused analytics suite | Billtrust Platform, Billing & Payments, Credit, Cash App, Billtrust Collections (Formerly iController), Order2Cash |
| Postmark | Belgium | Email delivery service | Billtrust Collections (Formerly iController) |
| Prospex | Belgium | Call Center | Billtrust Collections (Formerly iController) |
| Pyramid Document Solutions | Belgium | Print Mail partner | Order2Cash |
| Quadient USA Inc. | United States | Production system processing customer bills | Billing & Payments |
| Retarus | U.S.A. | Cloud Fax Service | Billing & Payments |
| Salesforce | Belgium, U.S.A | CRM Software | Billtrust Platform, Billtrust Collections (Formerly iController), Order2Cash |
| Saphety | Portugal | Channel services | Order2Cash |
| Savance | United States | ERP & integration support | Billtrust Platform, Billing & Payments, Credit, Cash App |
| ScanLaser BV | Netherlands | Print Mail partner | Order2Cash |
| Sentry | U.S.A. | Front-end Logging | Billtrust Platform, Collections, Credit App 2.0 |
| Snowflake | U.S.A. | Database storage | Billtrust Platform, (Collections, Credit 2.0, Cash App, Account Management API, VCC, BPN, Supplier Payments) |
| Spreedly, Inc. | United States | Web-based payments orchestration and tokenization platform, | BPN |
| Sree Imaging | U.S.A. | Scanning | Invoicing & Payments |
| Synter | United States | Professional Services | Billing & Payments |
| Taylor-Demers Mail Processing Inc. | Canada | Print Mail Partner | Billing & Payments |
| TEC Mailing | United States | Cloud-based, SaaS solutions | Billtrust Platform, Billing & Payments, Credit, Cash App |
| Telesign | U.S.A. | Multi-factor authentication on the BT Platform | BT Platform |
| TESI SpA | Italy | Channel services | Order2Cash |
| Twikey BV | Belgium | Mandates | Order2Cash |
| Twinfield | Netherlands | Accounting software | Order2Cash |
| Unix Solutions BVBA | Belgium, United States | Hosting Services | Billtrust Collections (Formerly iController) |
| Vandelanotte | Belgium | External accounting office | Billtrust Collections (Formerly iController) |
| Victus | Belgium | Call Center | Billtrust Collections (Formerly iController) |
| Visa (Cybersource, LLC and Authorize.net) | U.S.A. | Payment Gateway (Authorize.net), Payment Gateway (Cybersource), Visa (BPN) | Billing & Payments, BPN |
| Zayo Group, LLC (Latisys) | U.S.A. | Hosting services and datacenter | Vuebill/Waypoint |
| Zendesk | U.S.A, Netherlands, Belgium | Support ticketing system | Billtrust Platform, Billing & Payments, Credit, Cash App, Billtrust Collections (Formerly iController), Order2Cash |
| Zoho | United States | Password manager | Billtrust Collections (Formerly iController) |
Stay up-to-date. Connect our RSS Feed to get notified when updates occur.
For RSS Feed users, please connect our feed to your RSS feed reader of choice to be notified about our latest updates to our Sub-processors. Feedly is a popular RSS reader.